The IT Resume (Management Professional in IT)
Are you working in IT? Are you also preparing your CV and need some help?
The first version is his original version, while the second version contains some further improvements.
Mark Darwin
9 Dionne
House
Samuel Close
London SE14 5PX
0207345867204
mdarwin@hotmail.co.uk
Summary
IT Management Professional with background in Internet environments.
Technical Skills
Windows, UNIX, MVS, DB2, Oracle, SQL Server, MS Office, Project, Visio, PeopleSoft (Supply Chain, Distribution, Financials, Manufacturing, Portal product), LDAP, basic network infrastructures and security.
Professional Experience
PowerSoft, Inc., Boston, MA 1996
- Present
Manager, Emerging Markets, Services and Technology (2000 -
Present)
Project Manager, BrainSoft
Consulting - Southeast Region (1997 -
2000)
Senior Consultant, BrainSoft
Consulting - Southeast Region (1996
-1997)
Implemented company's first Order Management "Beta" project.
Devised estimates for modifications to Financials and Distribution
applications.
Power Consulting, Boston, MA
1994 - 1996
Analyst (Technology Information Services Group)
EDUCATION
BS in Management Information
Systems,
George Washington
University, Washington DC
(1993)
PMI Project Management Professional (PMP), in progress
9 Dionne House • Samuel Close • London SE14 5PX • 0207345867204 • mdarwin@hotmail.co.uk
Summary
Talented and accomplished IT Management Professional, with extensive background in Internet Architecture, Portal, B2B, and ERP environments. Proven ability to direct technical and business teams, coordinate consultants, and manage programs. Experienced in leading development and implementation of technology systems. Adept at directing product launches, business development efforts, application design, content management, and business integration. Expertise in complete project management, from conceptualization and requirements determination to final testing and implementation. Able to administer budgets, provide support for sales groups, and develop outside partnerships. Outstanding presentation, leadership, and communication skills.
Professional Experience
Power Soft,
Inc.,
Boston, MA
1996 - Present
- Supervised team of elite system engineers and program managers in supporting new products and services that totaled over $42 million in license and services revenue in 2004.
- Work closely with business and technology groups to identify best methods for promoting/implementing new products and services. Formulate best practices, detail usage strategies, provide sales teams with marketing and sales tools.
- Create solutions involving accelerated implementation methodologies, product bundles, and pre-configured data and training. Support over 7,000 sales representatives and consultants.
- Designed integration packages to support 11 strategic business functions between BrainSoft Enterprise and JD Edwards EnterpriseOne product suites following PeopleSoft / JDE merger.
- Reduced implementation timelines 35%, and lowered implementation costs 40%. Defined operating solution for global delivery module to incorporate multiple services components.
- Retained over 12 high-profile global accounts by deploying global performance optimization services to consulting organization. Addressed critical Internet architecture issues, defined methodologies, established license agreements and revenue sharing models with 3rd-party vendors.
- Trained consultants in Asia/Pacific, European, and North American markets on performance assessment, performance monitoring, and performance testing programs.
- Played key role in $7 million of additional revenue by developing revenue-generating strategic sourcing proof-of-concept that dramatically increased licensing sales. Authored strategic sourcing document that detailed issues and value proposition of solution and presented to executive team.
- Responsible for migrating 75 Vantive customers to BrainSoft following acquisition of Vantive. Prepared best practices for Customer Relationship Management (CRM) projects. Published series of business-level and software-level recommendations used by consulting teams to meet client requirements and accelerate projects.
- Developed portal strategy workshop tool that facilitated acquisition of $18 million in licensing agreements with clients such as Deutsche Bank, US Treasury, Toyota, GE, and CapitalOne. Tool reduced time required to prepare implementation plans by 66%.
- Personally supported over 25 successful sales in areas of eProcurement and B2B Trading Exchange applications. Partnered with CommerceOne to enhance eProcurement relationship and integration.
- Guided multiple domestic and global regions in developing portal readiness plans to address resource skill shortages and project capacity constraints. Authored portal implementation processes for inclusion in company's implementation methodology.
- Developed consulting support and feasibility plan used in assessing successful acquisition of major content integration company.
- Created and delivered eProcurement/MarketPlace Workshop for consultants in U.S., Canada, Mexico and the UK. Served as key contact for directors in eProcurement development and strategy groups.
Project Manager, BrainSoft Consulting - Southeast Region (1997 - 2000)
- Led team of 40 BrainSoft consultants, external consultants, and client staff for Viba Vision's Financials and Distribution implementation. Administered $6.5 million budget. Implemented across four business units for PeopleSoft's highest volume order management customer.
- Oversaw team of 25 on $5 million project for manufacturing system implementation at four Toyota North American plants. Directed all aspects of project and served as liaison between client's U.S. and Japanese management teams, and BrainSoft's global services group.
- Produced over $34 million in licensing and services revenue through support of sales teams as industry solution expert for complex supply chain deals. Identified client needs, developed solutions, and assessed risks and costs. Global clients included HP, FedEx, Red Cross, and more.
- On-site representative for delivery of Financials, Distribution, and Manufacturing systems at Green Mountain Coffee. Developed new bar-coding and hand-held solutions for Order Management and Inventory applications for BrainSoft's first live manufacturing customer.
Senior Consultant, BrainSoft
Consulting - Southeast Region (1996 - 1997)
Implemented company's first Order Management "Beta" project, at telecommunications distributor. Delivered estimates and solutions for modifications to Financials and Distribution applications.
Power
Consulting, Boston, MA 1994 - 1996
Analyst (Technology Information Services
Group)
- Team Leader, directing all aspects of projects. Configured parameters, maintained development environment, and reviewed modifications for BellSouth's PeopleSoft GL/Accounts Payable applications.
- Data Coordinator for BlueCross BlueShield of Tennessee Interface/Data Conversion team. Responsible for data modeling, performing analyses of database table changes, processing table addition/modification requests, importing tables from mainframe to client/server environment, and creating subschemas for modules accessing database tables.
- Designed and developed client/server applications and interfaces for BlueCross BlueShield of Tennessee. Developed Management and Profitability demo application.
Education
BS in Management Information Systems, George Washington University, Washington DC (1993)
Certifications
PMI Project Management Professional (PMP), in progress
Technical Skills
Windows, UNIX, MVS, DB2, Oracle, SQL Server, MS Office, Project, Visio, PeopleSoft (Supply Chain, Distribution, Financials, Manufacturing, Portal product), LDAP, basic network infrastructures and security
Awards And Recognition
Outstanding Contributor Award (2001)
Hall of Fame Award (1998)
Memberships
Project Management Institute (PMI)
MY PERSONAL
REVIEW:
THE FIRST CV:
The address details: Since a CV should just consist of two pages it would make more sense if a job applicant would keep these details in just two lines.
The summary: The profile of the job applicant is very short, kept very general and doesn't highlight the qualification and experiences that the person has. He is obviously underselling himself and doesn't attract a recruiter's attention as he could.
Technical skills: The candidate emphasises his technical skills at the beginning of his CV. Since the applicant didn't apply for a technical position but a managerial position he should have presented a mixture of technical and managerial skills rather than just focusing on his technical skills. However, this approach would be perfectly fine for a software engineer.
Experiences: While the job applicant is doing a good job in describing his various jobs there is still room for improvement in order to sell himself more effectively to a prospective company. The jobseeker focuses on his job responsibilities but misses out on his key achievements. Furthermore, it is a bit difficult to read, all the tasks could have been structured a bit better.
Awards and recognition, memberships, certification: In this CV these points (except the membership) are not mentioned at all. A candidate should not take them for granted and forget to mention them in his CV. They can help to increase the chances of getting a job interview and might surely impress a hiring manager.
THE SECOND (IMPROVED) CV:
The address details: Here the job applicant keeps his details in two lines in order to gain space for the relevant information later on.
The summary: Here the reader gets a quite good understanding of what the jobseeker is capable of doing. The jobseeker understands how to sell himself in this crucial part of the CV by mentioning his skills and experiences much more effectively than in the previous CV.
Technical skills: The job applicant mentions his technical skills at the bottom of his CV. Since it is a managerial position he applies for, he focuses more on his managerial skills throughout his CV (in the "professional experience" section).
Experiences: The person's job experiences give a better overview of the candidate's job responsibilities and key achievements. Listing just job responsibilities wouldn't reveal anything about a candidate's performance. In this case it is clear what the candidate was able to achieve in various jobs. This was effectively achieved by mentioning figures and company results. This is something every job applicant should keep in mind when writing a CV.
Awards and recognition, memberships, certification: The jobseeker is again aware of the importance of selling himself by mentioning these kinds of achievements.
From an employer's perspective:
Generally speaking, we can say that a recruiter would be more impressed by reading the second improved version. This based on the following facts: it is better structured, the more detailed and attention-grabbing profile (summary), the key achievements gained in various jobs and other interesting facts (such as awards, membership etc.) which help to underline a candidate's competence and professionalism.
However, what both CVs didn't consider was to disclose some more detail in the education section, e.g. by mentioning the topic of dissertation or projects.
Image Credits: SOCIALisBETTER
